Inside the Nagad Payout Process
When you request a withdrawal to Nagad, we ask for your registered mobile number and verify it matches the account you deposited from. Our finance team checks the transaction against your play history and account standing. Once cleared, we send the amount to your Nagad wallet using the mobile number you provided during registration. Most requests move through verification within business hours,
though first-time withdrawals take longer because we run additional identity checks. You'll see the status update in your account dashboard, and you can reach our support desk if the queue time extends beyond the usual window. We process Nagad payouts in Taka, so the amount you see in your casino balance is the amount that arrives in your wallet minus any operator
fee disclosed at the withdrawal screen.