Reference

How ab888 Handles Your Personal Information

This Privacy Policy sets out what data ab888 collects when you access the platform, how that data is used, and the rights you hold over it. Access to and use of this platform depends on your local law and eligible regions.

Account data protectionbKash, Nagad, Rocket payment privacyYour right to access and deleteCookie and device data clarity
ab888 How ab888 Handles Your Personal Information
HOW WE PROTECT DATA

Security, Cookies, Retention and Your Controls

Your account is protected by SSL encryption on every page, and payment data passed through bKash, Nagad, or Rocket never touches our servers in plain text — it goes directly through the wallet provider's secure channel. We review access logs regularly to catch anything unusual.

Cookie Use

We use session cookies to keep you logged in and analytics cookies to understand which pages are visited most. You can block non-essential cookies through your browser settings at any time.

Account Security

Login attempts are monitored and accounts are locked after repeated failed entries. OTP verification is required for withdrawals to confirm your identity before funds move.

Data Retention

Active account data is held while your account remains open. After closure, records are kept only as long as required by applicable law, then deleted or anonymised.

Requesting Changes

Write to support with your account ID to request a data export, a correction to stored details, or full deletion. We will confirm receipt and act within the legally required window.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to review, correct, or remove your personal data, or if you have a question about how your bKash, Nagad, or Rocket payment records are stored, our support team handles privacy requests directly. Responses are sent to the contact address on your account.

Live Chat Open the chat window from any page on ab888. Describe your privacy request and an agent will log it and follow up to the email on your account.
Email Support Write to our support address with your account details and the specific data request — access, correction, or deletion. We aim to respond within the period required by applicable law.
Account Settings Some data preferences, including marketing communication opt-outs, can be adjusted directly inside your account settings without contacting support.

Common Questions About Your Data on ab888

These are the questions we hear most often about how personal and payment data is handled on the platform.

We store the details you provided at registration, your transaction history including bKash, Nagad, and Rocket records, device and session logs, and any support correspondence tied to your account.

Payment data is shared only with the wallet provider processing your transaction — bKash, Nagad, or Rocket — and only the minimum needed to complete it. We do not sell payment data to third parties.

Contact support via live chat or email with your account ID and a written data access request. We will compile and send your data within the period required under applicable law.

Yes. Submit a deletion request through support. Some records may be retained for the period required by law before full deletion or anonymisation is completed.

Session cookies keep your login active. Analytics cookies help us see which sections of the platform are used most. You can disable non-essential cookies in your browser without losing account access.

Access to the platform and the applicability of this policy depend on your local law and eligible regions. Review your local regulations before using the service.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.